Policies

On this page you can find the policies and procedures that govern our day-to-day operations, our service level aspirations and underpin our customer-focused approach.

Policies

Asset Management

Maintenance Policy

Asbestos Policy & Management Plan

Asset Management Policy 2023-2028

Recharge Policy

Corporate

Communications Strategy

Communication Tools Policy

Complaint Handling Policy

Customer Service Charter

Privacy Policy (Notice)

GDPR Policy

Openness & Confidentiality Policy

Gifts and Hospitality Policy

Data Protection and Confidentiality Policy

Data Breach Policy and Procedure

Freedom of Information (FOI) & Environmental Information Regulations (EIR) Policy

Information Charging Policy 

Fair Processing Notice 

Risk Management Strategy

Social Media Policy 

Staff Training & Development Policy

Value for Money (VFM) Policy and Procedures

Subject Access Request Policy

Finance

Procurement Procedure

Bad Debt Write-Off Policy

Capitalisation and Depreciation Policy

Company Credit Card Procedures

Credit Card Acceptable Use Policy & Procedure

Financial Regulations

Treasury Management Policy

Governing

Charitable Signed Rules

Standing Orders

Conflict of Interest Policy

Declaration of Interest Policy (Board & Staff)

Declaration of Interests Form

Scheme of Delegation 

Membership Policy 

Business Plan - 2022 - 2025

Entitlements, Payments and Benefits Policy

Board Appraisal Policy

Board Member Induction Policy

Board Member Recruitment 

Board Recruitment & Induction Pack

Board and Committee Training Policy

Anti-Bribery Policy

Payment of Committee Expenses Policy

Board and Staff Payment of Expenses Policy

Health & Safety

Health & Safety Control Manual

Accident, Incidents & Near Miss Policy

Display Screen Equipment (DSE) Policy

Health & Wellbeing

Stress, Mental Heath & Wellbeing Policy

Menopause at Work Policy

 

Housing

Allocation Policy

Unacceptable Actions Policy

Adult Protection Policy

Anti-Social Behaviour Policy

Decoration Allowance Policy

Estate Management Policy

Fife Rights Forum Procedure

Group Decanting Policy

Mid Market Rent Policy

Mutual Exchange Policy

Pet Policy

Rent Collection and Arrears Policy

Rent Setting Policy

Tenant Participation Strategy 2022-2025

Human Rescources

Recruitment Policy

Smoke Free Policy

Flexi-Time and (TOIL) Policy

Hybrid Working Policy

Flexible Working Policy

Neonatal Care Leave & Pay

Attendance and Absence Management Policy

Equality & Diversity Policy

Grievance Policy

Settlement Agreement Policy

Dignity at Work Policy

Sexual Harassment in the Workplace

Whistle Blowing Policy

Staff Induction Policy

Secondment Policy

Alcohol and Substance Misuse Policy

Openness and Confidentiality Policy

Personal Relationships at Work Policy

Retirement Policy

Sabbatical Policy

Staff Training Policy

Equalities for all Leaflet

Equal Opportunities Policy

Declaration of Interest Policy

Disciplinary Policy (Less than 2 year service)

Home Working Policy

Retirement Policy

IT

CCTV Usage Policy

IT Disaster Recovery/Action Plan Procedure

Business Continuity & Disaster Recovery Plan

IT Procurement and Support Policy and Procedures

Data Protection & Information Security Policy