Coronavirus Covid-19

Following the latest Government guidance on Covid-19, all Ore Valley staff are working remotely and all walk in services have been suspended.  Whilst our offices are closed, our service remains open with staff contactable via phone and email.

Please use the links below to reach the relevant page where we have updated it with the latest information: 

Repairs and Maintenance

Gas Servicing

Housing Services

Tenancy Terminations

Mid-Market Rent

If you are an Ore Valley Tenant, please register for My Home as this will allow you to check your rent account, make online rent payments, report non-emergency repairs and report neighbour complaints.   If you need help to register or log-in, please call us on 01592 721 917 or you can use Live Chat during normal office hours (9am - 5pm weekdays). We can also be reached via email on