Coronavirus Update

Updated - 21 December 2022

Following the latest NHS guidance on Covid-19, our office in Cardenden is open to the public from 9am-5pm weekdays.  Ore Valley staff are also working from home as part of our new hybrid working arrangements so if you need to make an appointment to speak to your Housing Officer, please call 01592 721 917 or email

Please use the links below for the latest information about the delivery of our our services:

Repairs and Maintenance

Gas Servicing

Housing Services

Tenancy Terminations

If you are an Ore Valley Tenant, please register for My Home as this will allow you to check your rent account, make online rent payments, report non-emergency repairs and report neighbour complaints.   If you need help to register or log-in, please call us on 01592 721 917 or you can use Live Chat during normal office hours (9am - 5pm weekdays). We can also be reached via email on