Repairs and Maintenance - Covid-19
Level 4 restrictions are to be applied throughout Scotland from 26th December 2020. This means that tradespeople should only go into a house in a level 4 area to carry out or deliver essential work or services, for example:
- to carry out utility (electricity, gas, water, telephone, broadband) safety checks, repairs, maintenance and installations
- to carry out repairs and maintenance that would otherwise threaten the household’s health and safety
It is with this in mind that we have now decided to suspend all non-emergency repairs (non-gas and gas repairs) with immediate effect until further notice. We will review this situation again when we have more guidance from the Scottish Government on 18th January 2021.
You can still call us with your repair, we will process it and pass to our contractor until such times as this service is resumed.
We will continue to carry out all emergency repairs, should you have an emergency repair, please call us as normal on 01592 721917, should you call us when the office is closed then please follow the instructions provided. All safety and hygiene measures are in place to ensure our tenants and contractors stay safe.
Please remember, our offices are closed from Thursday 24th December at 1600hrs, reopening at 0900 hrs Wednesday 6th January 2021. Any calls will be directed to our contractor, Rogerson Heating and Plumbing (non Gas) or to Kingdom Gas (gas)