Chief Executive Officer
As Chief Executive Officer, Andrew is responsible for leading all of the activities of the Housing Association as well as its subsidiary companies. He is always interested in learning about others and listening to what they have to say.
Joanne is the Executive Support Officer. Her role is assisting the Chief Executive Officer.
Housing Manager/Deputy CEO
Colin has 20 years experience in housing and moved into his current role as Housing Manager at Ore Valley Housing Association in 2008.
In 2019 Colin also took on a Deputy CEO role at OVHA.
In addition to this new role Colin has overall responsibility for ensuring that our Housing Team deliver high quality frontline housing services for our tenants and other service users.
Colin works with our tenants, service users and other partners to improve the services that we provide and is also currently Chair of the Fife Housing Register Management Group.
Senior Housing Officer
Tommy is our Senior Housing Officer and has worked within the Housing Management Team since 2008 dealing with Voids, Allocations, Rent Arrears, Neighbour Disputes and Estate Management.
Kittaya is a Housing Officer within the Housing Management Team. In her role she helps tenants find a home, deals with any rent issues, manages empty properties, and sorts out any neighbourhood disputes.
Ryan is a Housing Officer within the Housing Management Team dealing with Voids, Allocations, Rent Arrears, Neighbour Disputes and Estate Management. Ryan is in his third role at Ore Valley having spent 18 months working as a Modern Apprentice in the Corporate Support Team before moving into the Housing Management team in 2014 as a Housing Trainee and then Trainee Housing Officer.
Tenancy Support and Wellbeing Officer
Danielle is the Tenancy Support and Wellbeing Officer at Ore Valley Housing Association. It is her role to help tenants maintain their tenancy and live independently.
Corporate Support Officer/Housing Officer - MMR
Lesley spends half her working week as a Corporate Support Officer dealing with things like policies, procedures, health and safety and complaints and the other half managing Ore Valley’s Mid Market Rent tenancies.
As our Communications Officer, Mark is responsible for maintaining the Ore Valley website and social media accounts along with producing our printed materials such as newsletters, annual reports and performance reports.
Alice joined Ore Valley in the brand new role of Technical Officer. It is her responsibility to oversee the whole repairs service we provide to our customers. She has been working in repairs and maintenance for the past 5 years and it’s something she thoroughly enjoys.
Alice is currently on 6 month sabbatical, returning in February.
Senior Corporate Support Officer
Maryjane is our Senior Corporate Support Officer. Her role is to help deliver services in governance, performance, HR, customer service and complaint handling.
Customer Service Advisor/Executive Support Officer
Megan is a Customer Service Advisor within the Corporate Support Team and also supports our CEO in her Executive Support role.
Housing Service Advisor
Elaine is a Housing Service Advisor in The Corporate Support team. Elaine provides admin support to our Housing Team.
Customer Service Advisor
Amanda is a Customer Service Advisor in our Customer Service team. In her front line role, Amanda will help us to deliver a high standard of customer service for our tenants.
Modern Apprentice - Customer Service
Caitlyn has joined us as a Modern Apprentice in our Customer Service team and will help us to deliver a high standard of customer service in her front line role while working towards achieving an SVQ2 in Customer Services.
Business Development Manager
Nick is the Business Development Manager for the Association, leading the Business Development Team that looks after a broad range of commercial developments and sustainability projects and interfaces directly with our local communities in a number of ways. The Ore Valley Business Centre, Lochgelly Miners Institute and Fife Community Wind are key areas of activity for the team.
Business Development Assistant
Vicky is the Business Development Assistant, supporting the wide-ranging activities undertaken by the Business Development Team across our communities. In addition to the work on our sustainability and commercial projects, Vicky acts as the Association’s community liaison supporting a large number of local activities and projects including the Community Hub, the CardenEden growing project, Cardenden Environment Group, Cardenden Christmas Lights and numerous other community development work.
Business Development Assistant
Jordan Rodger is a Business Development Assistant working within the Business Development team often looking after the offices and tenants of the Business Centre and Miners Institute.
Kerry is a Finance Assistant at Ore Valley Housing Association.
Teri is a Finance Assistant at Ore Valley Housing Association.
Alan is our cleaner/caretaker and he is responsible for the cleaning of all offices and void properties.