You must report to us, as soon as reasonably possible, any damage to your home, the common parts, or loss or damage to our property.

Keeping your home secure, safe, wind and water tight is our responsibility.  Keeping your home in good condition is your responsibility.

Whilst you are not responsible for carrying out repairs which are due to fair wear and tear, there are some repairs that you are responsible for.  For details on these please refer to our Repairs Responsibility List.

Whilst we maintain comprehensive building insurance for all our properties, we are not responsible for the arrangement of contents insurance cover. You are strongly recommended to insure personal possessions, floor coverings, furniture etc against loss or damage caused by fire, flood, theft, accident etc

If you are still unsure whether a repair is your responsibility, please contact our office and our team will be glad to help.