Complaint Submissions

To all Ore Valley tenants please know that you will soon be able to submit complaints via the MyHome system. Ore Valley is in the process of upgrading its housing management software and will be transitioning to this new online tenant portal. Details of how to access this system will be sent to you soon.

In the meantime please submit your complaints in the form below and we will seek to respond to them as quickly as possible. In the meantime, should you have any queries or wish to receive updates on your complaint, please contact us on ovha@orevalleyha.org.uk, call us on 01592 721 917 or utilise our website’s online chat function.