Guide to Information

Do you want to find out how to access information about you, the way we work, the services we provide and the decisions we make?

The Freedom of Information (Scotland) Act 2002 (FOISA) requires that all housing associations/co-operatives in Scotland must produce and maintain a publication scheme. This must detail all of the key information that we publish and how you can access it. This Guide to Information is our publication scheme, and contains links to where you can find all of the information listed online.

Ore Valley Housing Association has adopted the Scottish Information Commissioner’s (SIC) Model Publication Scheme (MPS), and this Guide has been approved by the SIC.

Formats other than online

All of the information listed is available on our website (unless stated), and completely free to access online.    However, we understand that not everyone will have online access and where this is the case, you can contact us to view this in our office (where this would be convenient).

If you would like a printed copy of any of the information listed, unfortunately we may have to charge a small fee to provide this. This fee will never exceed the cost of photocopying and postage – and we will let you know any total cost before we forward this to you.

Our charges for providing any information detailed in this guide are summarised below:

Format Charge
Online Free
View at our office Free
Print in black and white 10p per A4 sheet
Print in colour 20p per A4 sheet
CD Rom £1 per CD
Posted document/CD Rom Cost of postage incurred

If you would like to request information that we publish in a format other than online, or arrange a visit to our office to view information, please contact:

Copyright and re-use

Where we hold the copyright on our published information, the information may be copied or reproduced without formal permission, provided that:

  • It is copied accurately
  • It is not used in a misleading context
  • The source of the material is identified

Ore Valley Housing Association's Guide to Information

We publish all the information that we hold within these nine classes. Once information is published under a class we will continue to make it available for the current and previous two financial years.

If what you are looking for is not here, you can make a Request for Information

Access to environmental information is via an Environmental Information Request

The information that we make available to you:

Class 1 - About Ore Valley Housing Association

Information about Ore Valley Housing Association, who we are, where to find us, how to contact us, how we are managed and our external relations.

Descriptions of who we are

Location and opening arrangements

Information relating to Freedom of Information

About our Governing Body

About our staff

Governance Documents and Corporate Policies​

Relationship with Regulators

Group Details

Key Partnerships

  • Strategic agreements with other organisations: On request
Class 2 – How we deliver our functions and services

Information about our work, our strategy and policies for delivering services and information for our service users

How to use our services

Policies and Procedures - Online - Policies

Class 3 – How we take decisions and what we have decided

Information about the decisions we take, how we make decisions and how we involve others.

Governing Body Meetings

  • Governing body meeting minutes: On request
  • Governing body meeting reports/papers: On request
  • Governing body agendas: On request

Consultation and Participation

  • Tenant Participation Strategy: Online - Policies
  • Consultation reports noting the outcome of any recent consultations with tenants/others: Online - Newsletters Detailed reports available on request.
Class 4 – What we spend and how we spend it

Information about our strategy for, and management of, financial resources (in sufficient detail to explain how we plan to spend public money and what has actually been spent).

Information about our accounts and budgets​

  • Description of funding sources: On request
  • Audited accounts: On request
  • Budget policies and procedures: On request
  • Budget allocation to key service areas: On request

Our programme of work and projects

  • Brief details of any project funding and how it’s being spent: On request
  • Capital works programme/plans information (annual programme figure): On request

Spending relating to Staff and Governing Body

  • Expenses policies and procedures: On request
  • Senior staff/governing body member expenses: On request
  • Board member remuneration other than expenses: On request
  • Pay and grading structure (levels of pay rather than individual salaries): On request
  • General information about staff pension scheme: On request
Class 5 – How we manage our resources

Information about how we manage our human, physical and information resources

Human resources

  • Strategy and management of human resources: On request
  • Staffing structure: Online - Staff
  • Human resources policies: On request
  • Internal procedures relating to the above (where available): On request
  • Trade Union information: On request
  • Summary of professional organisations/trade bodies of which we are a member: On request

Physical Resources

  • Management of our land and property assets, including environmental/sustainability reports: On request
  • General description of our land and property holdings: On request
  • Estate development plans: On request

Information Resources

  • Records management policy and records management plan, including records retention schedule: On request
  • Data protection or privacy policy: On request
Class 6 - How we procure goods and services from external providers

Information about how we procure works, goods and services, and our contracts with external providers.

Our Contractors and suppliers

  • Information about our key service delivery contractors who carry out: responsive repairs, landscape maintenance, planned/cyclical maintenance: On request
  • List of suppliers and contractors used by organisation (provided to staff under our Entitlements Payments and Benefits Policy): On request
  • Information about regulated procurement contracts awarded (value, scope, duration): On request 

Our Procurement

  • Procurement Policy and procedures: On request
  • Information on how to tender for work and invitations to tender: On request
  • Register of contracts awarded which have gone through formal tendering, including name of supplier, period of contract and value: On request
  • Links to procurement information we publish on Public Contracts Scotland website: On request
  • Framework Agreements: On request
Class 7 – How we are performing

Information about how we perform as an organisation, and how well we deliver our functions and services

Class 8 – Our commercial publications

Information packaged and made available for sale on a commercial basis and sold at market value through a retail outlet e.g. bookshop, museum or research journal

This class does not apply to Ore Valley Housing Association as we do not produce any publications for sale.

Class 9 – Our open data

Open data made available by us under the Scottish Government’s Open Data Resource Pack and available under open licence

This class does not apply to Ore Valley Housing Association