Energy Advice Hub

The challenge of high utility bills, fuel poverty and inflation have never been more acute. This page aims to provide guidance, tips and advice for tenants looking for support on how to minimise the impact of the rise in the cost of living and save on carbon emissions.

Whilst a further Government support announcement is expected during the week commencing the 5th of September, most of the UK’s utility companies have rolled out their own information and support funds to help. Below is a list of the support available.

British Gas -

British Gas have created a £25million support fund for everyone (even if you’re not a customer) - you can apply for financial support awards of between £250 and £750.

https://www.britishgas.co.uk/british-gas-energy-support-fund.html

E-On -

E-On have a new web page offering support on energy reduction

https://www.eonnext.com/policies/energy-efficiency

EDF -

EDF offer debt advice, smart meter assistance and grants from their Priority Support Fund.

https://www.edfenergy.com/for-home/help-support/energy-bill-debt-advice

Scottish Power -

Scottish Power have a broad range of support available for customers including their Warm Homes discount Scheme and Hardship Fund.

https://www.scottishpower.co.uk/affordability

OVO Energy -

OVO will be announcing their customer support package from Thursday the 1st of September. Full details are available on their dedicated support webpage.

https://www.ovoenergy.com/pricecap

SSE Energy (Scottish and Southern) -

SSE is now part of the OVO Group so further information will be available from the 1st of September as per OVO’s own site.

https://sse.co.uk/updates/price-cap

Octopus Energy -

Octopus has a dedicated webpage for those needing help with coping with the cost of living crisis. Their Octo Assist fund is offering £7million in support.

https://octopus.energy/blog/energy-crisis-information/

Shell Energy -

Shell have further details on their support and approach to the cost of living crisis on a dedicated webpage.

https://www.shellenergy.co.uk/energy/price-cap

Bulb -

Bulbs are currently in administration however are still operating for their existing customers and will soon be taken over by Octopus Energy. They have a dedicated page relating to the crisis here:

https://bulb.co.uk/blog/energy-prices

Further details are also on this paghe - https://bulb.co.uk/blog/bulb-update-for-members

Co-operative Energy -

Co-operative Energy is now part of the Octopus Group but do have a dedicated page on the crisis here:

https://energy.yourcoop.coop/the-energy-crisis-everything-you-need-to-know/

Good Energy -

Good Energy similarly have a page dedicated to the energy crisis here:

https://www.goodenergy.co.uk/about-us/whats-happening-in-the-energy-market/

M&S Energy -

M&S Energy is now part of the Octopus Group

Sainsbury’s Energy -

Sainsburys have a page dedicated to the crisis here:

https://www.sainsburysenergy.com/price-cap.html

Below is our continuing series of energy saving advice videos with hints and tips on how best to use your home's heating system, saving money and budgeting. Also enclosed are leaflets with guidance on energy saving, utility bills, minimising condensation and how to maximise the benefits of solar panels on your home (if you have them on your property).

Citizens Advice Scotland have a comprehensive guide on support available for Scottish households which can be found here.