OVHA Electric Car Club - COVID-19 UPDATE: New Temporary Booking Process
The way you book and access vehicles has changed to allow for cleaning between each rental.
At Enterprise Car Club the safety and wellbeing of our members is our top priority. With continued news around coronavirus (COVID-19), we are temporarily amending the way you can make a reservation and access vehicles. This is to allow us to keep members and employees safe at this time by cleaning vehicles between each reservation. To best manage this process, in the short-term you will no longer be able to make use of the app or website booking platform. Instead you can contact us using either method below to make a booking.
Call the Clubhouse on 0345 266 9290 – choosing option 1
Complete this online form
When making a reservation please bear in mind the following:
The reservation is not confirmed until you’ve received a dedicated ‘reservation confirmation’ email.
If you need the vehicle within the next 12hrs please call the clubhouse, rather than completing the online form.
You will not be able to use the app to access the vehicle, rather you’ll need to use the contactless card you linked to your account. If you no longer have this card, or do not know which it is, please inform the Clubhouse when making the reservation or fill-in the appropriate field on the Reservation Request Form.
To amend, extend or cancel your reservation you’ll need to phone the Clubhouse.
To help ensure our sharing community remain safe and healthy all members prior to renting are to ensure they:
Are not currently under quarantine for COVID-19.
Have not been diagnosed as having COVID-19.
Are not displaying any of the symptoms of the COVID-19 virus.
Are not living with or in close contact with someone who is currently quarantined or who has tested positive for the virus.
Thank you for choosing Enterprise Car Club.
Now more than ever, we are reminded of the importance of serving our members and our community.