Microsoft Service Disruption

Microsoft Service Disruption

Update for Tenants and Website Visitors

We are aware of the ongoing global service disruption affecting several Microsoft services, including Outlook, Microsoft Teams, and other Microsoft 365 applications. The issue is affecting organisations and users worldwide and is not specific to Ore Valley Housing Association. 

As a result, some customers may experience:

• Delays in receiving email responses from us. 
• Difficulties contacting staff by email. 
• Delays in appointments or meetings that rely on Microsoft services. 
• Intermittent issues accessing Microsoft-powered applications.

Microsoft has confirmed it is working to restore services and has reported progress in some regions, although some disruption may continue while recovery efforts are completed. Current information indicates the issue is related to problems within Microsoft's infrastructure. There is no indication that the outage was caused by malicious activity. 

If you need to contact us urgently during this period, please use alternative contact methods where available, including:

• Telephone
• Online live chat

Emergency or out-of-hours contact arrangements (where applicable)

We appreciate your patience while this external issue is resolved and will continue to provide updates if the disruption significantly affects our services.