Sometimes people find the holiday period hard. Everyone seems to be having a great time but others could be feeling worried, isolated or finding it hard to cope and often the places where support is usually available are closed for the holidays. There are however lots of things you can do if you are feeling this way as well as services which provide emergency support and advice during this period that can be contacted.

With the help of Fife Adult Support and Protection service, we have pulled together the
following helpful tips:

  • Gather all the phone numbers that you feel you may need and put these in your phone – We have added a list of useful numbers at the bottom of this page which may help.

  • If you can, spend time with friends & family but if being on your own makes you feel better (having a bit of quiet time can be good for you!) then why not plan in some time to do the things you love like watching your favourite film or going for a walk to your favourite place. If you do go for a walk, remember to keep warm!

  • If you're travelling, plan ahead as there will be changes to usual timetables and consider sharing a taxi or getting a lift from a friend or family member.

  • Remember to stock up medication that help to keep you well including any regular medicines you take.

  • Look out for neighbours. If curtains haven’t been opened or you haven’t seen them out and about in a few days, give their door a knock.

  • Make sure you have enough food in and that it will last you over the days when your local shops may be closed. If you need to get in touch with a food bank over this time, make sure you have this number to hand.

  • Check your local paper for details of support organisations providing festive meals on Christmas or New Year’s Day.

Remember to check for information about council services over the festive period and that Ore Valley is closed from Monday 25th December 2017 and will re-open on Thursday 4th January 2018.

If you have an emergency repair over this period please call the office on 01592 721 917 and follow the instructions.

Keeping Healthy

Have a look at the NHS Fife Winter Safety pages for advice on how to stay well over winter. You can contact NHS 24 on 111 for out-of-hours services including mental health services.

Useful numbers:

  • National Grid - 0800 111 999 (if you smell gas)
  • Scottish Water - 08000 778 778 (if you spot a water leak outside or for any issues with your water supply)
  • NHS - 111 (for out-of-hours services including mental health services)
  • Homeless Emergency Number (free) on 0800 028 6231
  • Samaritans - Call 116 123, email: This email address is being protected from spambots. You need JavaScript enabled to view it. or visit  
  • Breathing Space - 0800 838587 Mental health & wellbeing helpline.
  • Drinkline Scotland - 0800 7 314 314
  • Substance Misuse - 0800 587 5879 or  
  • Adult Protection Phone Line - 01383 602200
  • Silverline (24hr helpline for older people) - 0800 4 70 80 90
  • Citizens Advice & Rights Fife - 0345 1400 095 (provides general advice)
  • Step Change - 0800 138 1111 (debt advice charity providing impartial advice)
  • Money Advice Scotland - 0141 572 0237
  • Fife Trading Standards - 01592 583141
  • Traveline Scotland - 0871 200 2233 or
  • Benarty Food Bank - 07580 231 286
  • Cowdenbeath Food Bank - 07580 231 286
  • Glenrothes Food Bank - 01592 631088
  • Kirkcaldy Food Banks - 07784 639 355