We are launching a new Tenant Portal in 2019 with many improvements over the current portal...
In November 2016 we launched our first Tenant Portal which allowed tenants who signed up to view their rent balance, view their repairs and update their contact details. While at the time this was a big step forward for us, there were limitations to the services the portal could provide.
In 2019 we will be launching a new and improved portal, along with a new website, which will provide an integrated new service where users can manage their tenancy directly online, report repairs, and view important dates & documents etc.
As part of the development of this new portal we are planning to create a login for all of our tenants to be sent out when it goes live. For those tenants who have provided an email address this information will be sent by email and for anyone else a letter will be sent with login details as well as a code that needs to be used to verify the user.