Fuel Poverty means when a household spends more than 10% of its income on keeping their home warm. Almost 35% of households in Scotland are in fuel poverty, so if you fall into this bracket, you are not alone.

Staying warm in winter is a worry for everyone on a low budget, but if you are in receipt of benefits you may be eligible for the Winter Fuel Payments, Warm Home Discount and Cold Weather Payments provided by the government. Contact our Tenancy Support Officer, Danielle on 01592 721 917 and she will be able to provide you with information on which benefits you would be entitled to.


Cosy Kingdom
A great organisation to get in contact with is Cosy Kingdom, a project by Greener Kirkcaldy which gives free impartial energy advice across Fife. You can contact them on 01592 858458, or you can pop into their High Street Hub, 254a High Street (at the foot of Oswald’s Wynd), Kirkcaldy. It is open Wednesdays to Saturdays, from 10am until 4pm.


Home Energy Scotland
Home Energy Scotland is an organisation which provides free, impartial and expert advice on energy. You can phone them on: 0808 808 2282.


Our Power
Our Power is a low-cost gas and electric supplier established by a group of Scottish social housing providers, including Ore Valley, aimed at serving the communities they work within. Our Power uses Smart Meters which means you only pay for the energy you actually use, so no more estimated bills! However you don’t need to pay monthly, you can also use a prepay meter and with Our Power, you won’t be paying a higher tariff to do so, like with other energy suppliers.
For more information on Our Power, or to find out how to switch, phone them on: 0808 168 4534.