After intensive consultations with our tenants we have made the decision to change our rent levels in order to make our rents fairer for all.
Previously we had over 100 different rent levels, which meant that two people living in almost identical properties could be paying two hugely different amounts! We felt this wasn't fair, and it was time to change how things were. We decided to take it back to basics, and held several tenant focus groups who were given various options on how rents should be set. The decision was that rents would be based on the size and type of property you live in.
This does mean that some rents will increase and some rents will be frozen, however this is necessary to ensure that everyone is paying a fair and equal amount for their homes. If your rent is to go up substantially, we will be staggering the increase year on year to ensure it is manageable for all budgets.
In the next few weeks, you will receive a letter and leaflet telling you what your new rent is, however if you need more information, please give us a call on 01592 721 917.