Our main objective is to provide you with a high quality housing support service which enables you to maintain your tenancy and live independently.

We do this by:

  • Providing a dedicated Tenancy Support Officer who understands your situation
  • Providing a service tailored to your individual needs
  • Create an individual support plan and work with you to achieve your personal goals
  • Offer a range of support to assist you in leading an independent life


Areas We Can Help With:

Education, Training and Employment
Offering support in accessing opportunities and overcoming barriers to employment, preparation of CVs, interview and training support, help with completing application forms.

Maximising Income Social Inclusion
Ensuring you are receiving the benefits you are entitled to; help with budgeting and debt issues.

Social Inclusion
Supporting and strengthening support networks, increasing knowledge and engagement within the community and local resources.

Promoting Health and Wellbeing
Promoting healthy eating and exercise and facilitating access to health services.

Digital Inclusion
Providing one-to-one online skills support.

Prevent Loss of Independence
Providing help when an independent lifestyle is at risk.

Sustaining Tenancies
Providing support and advice on housing difficulties.

Promoting Independent Living
Providing advice and activities for developing independent living skills.

Universal Credit
Help with monthly budgeting and accessing bank accounts.

Signposting and Advocacy 
Link to agencies for specialised assistance.


You can access this service if you are an Ore Valley tenant or you have been offered a tenancy and are about to move in, and you are happy to work with us and are willing to engage.


Getting in touch with our Tenancy Support Officer:

If you, or someone you know would benefit from this service please contact Danielle Porteous on 01592 721 917 or contact us online.