Ore Valley Housing Association

If you wish to report an emergency repair out with office hours you should use the numbers as noted below:
Please note that this class of repair is intended to deal with genuine emergencies which are likely to cause property damage, injury or death. Non emergency or routine repairs should be reported during normal working hours.

Emergency Gas Heating Repairs
The McDougall Group - 0800 975 1234

All Other Out of Hours Emergency
Richard Street - 07817 810 951

During Office Hours
Ore Valley Housing Association: 01592 721917
Mondays through to Fridays – 9.00am – 5.00pm

If you would like to report a routine repair electronically you should complete the online form at Property Maintenance:

Please do not use e-mail to report emergency repairs, the above phone numbers should be used. If you wish to contact us please click on the link Contact Us